Terms of conditions

GENERAL TERMS AND CONDITIONS OF GIFTS WITH IMPACT B.V.

Applicable to Gift for Good, the Dille & Kamille gift card and other gift cards and services issued or managed by Gifts with Impact.

Version 2026

Our terms in brief

These terms and conditions apply to the gift vouchers issued by Gifts with Impact B.V. Gift vouchers include the Gift for Good gift voucher and all gift cards that can be selected on the Gift for Good website, as well as the Dille & Kamille gift voucher. By using your gift voucher, you accept these product terms and undertake to comply with them.

1. These product terms apply to all gift vouchers issued by Gifts with Impact B.V., regardless of whether they are issued in physical or digital form.

2. A gift voucher is a physical or digital prepaid gift card with a predetermined monetary value. It serves as a substitute for cash/digital money for purchasing products or services from participating (online) stores.

3. Gift vouchers may only be lawfully purchased through the digital platforms recorded in the central administration of Gift for Good/Dille & Kamille or from authorised partners designated by Gifts with Impact B.V. Resale by private individuals or businesses is not permitted without the express permission of Gifts with Impact B.V.

4. Each gift voucher has a unique code combination (19-digit card number and security code). The cardholder must keep gift vouchers and proof of purchase safe. In the event of theft, loss or unauthorised use of the code by third parties, no compensation or replacement will be provided.

5. Gift vouchers may only be redeemed on the website or at the store stated on the gift voucher.

6. In the event of suspected fraud or improper use, Gifts with Impact B.V. may suspend the use of one or more gift vouchers for an indefinite period and/or permanently prohibit their use.

7. Gifts with Impact B.V. reserves the right to block gift vouchers in the event of suspected deterioration in the creditworthiness of business customers or if a payment term has been exceeded.

8. Upon request, the cardholder must provide the original email or physical gift voucher to Gifts with Impact B.V. so that its validity can be verified.

9. Gift vouchers or their remaining value may under no circumstances be exchanged for cash.

10. Gifts with Impact B.V. may amend the range of gift cards for which Gift for Good gift vouchers can be redeemed at any time. No rights may be derived from the range displayed on the Gift for Good redemption platforms at any given time, or printed on the Gift for Good gift vouchers themselves or accompanying printed material.

11. A reduction in the redemption range on the redemption platforms is not a valid reason for cancelling an order or grounds for a refund after the withdrawal period has expired.

12. The balance and expiry date of gift vouchers can be checked on the digital platforms of Gifts with Impact B.V.

13. All gift vouchers falling under Gift for Good are valid for 2 years after purchase; the Dille & Kamille gift voucher is valid for 3 years. This validity period is stated on the voucher, together with a reference to these terms and conditions. After this period, any claim to the gift voucher balance expires.

14. Gifts with Impact B.V. may amend these product terms. It is recommended to consult these terms before each use.

15. The use of gift vouchers for commercial purposes and/or purposes other than those for which they were issued is not permitted.

16. Under no circumstances can Gifts with Impact B.V. provide a refund for gift vouchers purchased from third parties (authorised resellers or retail partners).

17. In the event of force majeure, Gifts with Impact B.V. may suspend the redemption of gift vouchers for an indefinite period.

Article 1 – Definitions

1.1 Gifts with Impact Gifts with Impact B.V., having its registered office in Doetinchem, registered with the Dutch Chamber of Commerce under number 90702484, user of these general terms and conditions.

1.2 Gift for Good The gift card developed and issued by Gifts with Impact, allowing the cardholder, via the Gift for Good platform, to choose from the range of gift cards, products, services and/or charitable causes available at that time.

1.3 Gift Card Any physical or digital gift card, gift voucher or voucher issued, sold, managed or distributed by Gifts with Impact, including the Gift for Good gift card and gift cards of participating brands.

1.4 Platform The websites and digital environments managed by Gifts with Impact on which gift cards can be purchased, activated, checked, redeemed or managed.

1.5 Customer Any natural person or legal entity entering into an agreement with Gifts with Impact for the purchase of gift cards or other products and/or services.

1.6 Business Customer A customer acting in the course of a profession or business.

1.7 Consumer A natural person who is not acting in the course of a profession or business.

1.8 Cardholder The natural person or legal entity lawfully possessing or using a gift card.

1.9 Participating Brand Any company, organisation or supplier whose products, services or gift cards can be selected via the Gift for Good platform.

1.10 Balance The monetary value available on a gift card at any given time.

1.11 Agreement Any agreement between Gifts with Impact and the customer relating to the sale, delivery or use of gift cards or related services.

1.12 In Writing In writing also includes communication by email or via another durable electronic communication method.

Article 2 – Identity of Gifts with Impact B.V.

Gifts with Impact B.V.

Registered office: Monte Cassinostraat 25, 7002 ER Doetinchem

Chamber of Commerce number: 90702484

VAT identification number: NL865419486B01

Email address: info@giftswithimpact.nl

Websites: www.giftswithimpact.nl; www.giftforgood.nl

Article 3 – Applicability

3.1 These general terms and conditions apply to all quotations, offers, agreements, orders, deliveries and other legal relationships in which Gifts with Impact supplies products or services, including the issue, sale, delivery and use of gift cards.

3.2 These general terms and conditions apply to both business customers and consumers, unless expressly stated otherwise.

3.3 Deviations from these general terms and conditions are valid only if confirmed in writing in advance by Gifts with Impact.

3.4 The applicability of the customer's general terms and conditions is expressly rejected, unless Gifts with Impact has accepted them in writing.

3.5 If one or more provisions of these general terms and conditions are or become wholly or partially null and void or are annulled, the remaining provisions shall remain fully in force. In that case, the parties shall replace the relevant provision with a provision that corresponds as closely as possible to the purpose and intent of the original provision.

3.6 Gifts with Impact is entitled to amend these general terms and conditions. Amended terms apply to new agreements from the announced effective date. Agreements already concluded remain subject to the terms applicable at the time the agreement was concluded, unless mandatory law provides otherwise.

3.7 By placing an order, purchasing, receiving or using a gift card, the customer and/or cardholder declares that they have taken note of these general terms and conditions and agree to them.

Article 4 – Formation of the Agreement

4.1 All quotations, price quotations and offers from Gifts with Impact are without obligation, unless stated otherwise in writing.

4.2 An agreement is concluded after Gifts with Impact has confirmed an order in writing, by email or electronically, or as soon as Gifts with Impact begins performing the order.

4.3 Gifts with Impact reserves the right to refuse an order without giving reasons or to attach additional conditions to its execution.

4.4 Obvious errors, printing, typographical or programming errors on websites, quotations, price lists or other communications do not bind Gifts with Impact.

4.5 If an order is placed on behalf of a legal entity, the person placing the order declares that they are authorised to enter into the agreement on behalf of that legal entity.

4.6 If, after conclusion of the agreement, it becomes apparent that the customer has provided incorrect or incomplete information, Gifts with Impact is entitled to suspend performance until the correct information has been received.

Article 5 – Orders

5.1 Orders may be placed via the websites of Gifts with Impact, the Gift for Good platform, by email or via other sales channels made available by Gifts with Impact.

5.2 The customer is responsible for correctly providing all information necessary for performance of the agreement, including names, addresses, email addresses, quantities, personalisation and any delivery instructions.

5.3 Any costs or delays resulting from incorrect or incomplete information shall be borne by the customer.

5.4 If an order consists of personalised gift cards, customised packaging or other products specially manufactured for the customer, the customer is responsible for the accuracy of the designs, texts, logos and other files supplied.

5.5 Gifts with Impact is entitled to execute an order in parts if this facilitates or is necessary for delivery.

5.6 Minimum order quantities may apply to business customers. These will be communicated in advance.

Article 6 – Delivery

6.1 Gifts with Impact shall execute orders with the utmost care.

6.2 Stated delivery times are indicative and shall never constitute a strict deadline, unless otherwise agreed in writing.

6.3 Exceeding a stated delivery time does not entitle the customer to compensation, dissolution of the agreement or suspension of payment obligations, unless there is intent or wilful recklessness on the part of Gifts with Impact or mandatory statutory provisions provide otherwise.

6.4 Digital gift cards are delivered to the email address specified by the customer or via another agreed digital method. A digital gift card is deemed delivered when it has been sent by Gifts with Impact.

6.5 Physical gift cards are delivered to the delivery address specified by the customer. The risk of damage or loss transfers upon delivery to the customer or the recipient designated by the customer.

6.6 The customer must inspect the delivery immediately upon receipt for quantities, visible damage and any discrepancies. Complaints must be reported in writing to Gifts with Impact as soon as possible, and no later than five working days after receipt.

6.7 If an order cannot be delivered due to incorrect or incomplete address or contact details provided by the customer, all resulting costs shall be borne by the customer.

6.8 Gifts with Impact is entitled to suspend delivery if the customer fails to meet its payment obligations or if there are reasonable grounds to doubt the customer's creditworthiness.

Article 7 – Prices and Payment

7.1 All prices stated by Gifts with Impact are in euros and include or exclude VAT as indicated in the offer.

7.2 Unless otherwise agreed in writing, invoices must be paid within the payment period stated on the invoice.

7.3 If the payment period is exceeded, the customer is legally in default. From that moment, Gifts with Impact is entitled to charge statutory interest and extrajudicial collection costs.

7.4 Gifts with Impact is entitled to require advance payment or additional security before executing an order.

7.5 Payments made by the customer shall first be applied to outstanding interest and costs and subsequently to the oldest outstanding invoices.

7.6 Gifts with Impact has the right to suspend delivery of new orders for as long as previous invoices remain unpaid.

7.7 Retention of Title All physical products delivered by Gifts with Impact B.V., including gift cards, packaging and other goods, remain the property of Gifts with Impact B.V. until the business customer has paid all amounts due under the agreement in full, including the purchase price, any interest and costs. As long as ownership has not transferred, the customer is not entitled to pledge or otherwise encumber the goods concerned.

7.8 Discounts Discounts, volume discounts, reseller discounts, margins and other commercial pricing arrangements granted by Gifts with Impact B.V. apply only to the agreed order, quotation or contract period. Gifts with Impact B.V. reserves the right to unilaterally amend or terminate these discounts, margins and pricing arrangements for future orders or agreements. No rights may be derived from discounts or pricing arrangements previously granted for future orders or agreements. Gifts with Impact B.V. is entitled to adjust discounts and pricing arrangements during the term if there are demonstrable increases in purchase prices, transport costs, taxes or other cost-increasing circumstances.

7.9 Suspension and Blocking If a business customer fails to meet its payment obligations on time, Gifts with Impact B.V. is entitled to suspend delivery of orders and to temporarily block or not activate gift cards that have already been issued but have not yet been used or activated until full payment has been made.

Article 8 – Gift for Good Gift Card

8.1 The Gift for Good gift card is a physical or digital gift card issued by Gifts with Impact with a predetermined monetary value.

8.2 During its validity period, the gift card entitles the cardholder to spend the available balance via the Gift for Good platform on the range of gift cards, products, services and/or charitable causes available at that time.

8.3 The Gift for Good gift card is valid only during the validity period stated on the gift card. After expiry, the remaining balance automatically expires, unless mandatory statutory provisions provide otherwise.

8.4 The Gift for Good gift card cannot be exchanged for cash or any other legal tender.

8.5 The available balance may only be spent via the platform designated by Gifts with Impact or through other channels designated by Gifts with Impact.

8.6 In addition to these general terms and conditions, any terms of use of participating brands or providers may apply.

8.7 Gifts with Impact reserves the right to block a gift card if there is reasonable suspicion of fraud, misuse, counterfeiting, money laundering, cybercrime or any other unlawful use.

8.8 A blocked gift card will only be reactivated if an investigation establishes that no unlawful use has occurred.

8.9 Gifts with Impact is entitled to invalidate a gift card if it was obtained through fraud, theft, counterfeiting, misuse or any other unlawful means.

Article 9 – Redemption of the Gift Card

9.1 The Gift for Good gift card may only be redeemed via the Gift for Good platform.

9.2 The cardholder chooses what to spend the available balance on from the current offer on the platform.

9.3 The offer on the platform may change daily due to availability, changes at participating brands or suppliers, termination of collaborations or other circumstances. Gifts with Impact does not guarantee that a particular brand, product, gift card or charitable cause will remain available throughout the entire validity period of the gift card.

9.4 No rights may be derived from an assortment previously published or displayed.

9.5 Once a choice has been definitively made and the order has been processed, it can no longer be changed or cancelled, unless Gifts with Impact agrees to this in writing or the law provides otherwise.

9.6 Additional terms of the relevant provider may apply to products, services or gift cards supplied by participating brands.

9.7 Gifts with Impact is not responsible for changes to the range, prices, delivery times or terms of participating brands.

Article 10 – Validity and Balance

10.1 The validity period of each gift card is stated on the card or can be checked via the Gift for Good platform.

10.2 The current balance can be checked free of charge during the validity period via the designated platform.

10.3 After expiry of the validity period, the remaining balance automatically expires. After the expiry date, there is no right to a refund, extension or payment of the remaining balance, unless mandatory statutory provisions provide otherwise.

10.4 A gift card may be used multiple times until the full balance has been spent or the validity period has expired.

10.5 If the value of the selected order exceeds the available balance, the difference must be paid using one of the payment methods offered, if this option is available on the platform.

Article 11 – Loss, Theft and Unauthorised Use

11.1 Each gift card contains a unique card code and, where applicable, a security code. The cardholder is responsible for keeping these details safe.

11.2 In principle, loss, theft, damage or unauthorised use of a gift card does not give rise to any right to replacement, refund or compensation of the remaining balance.

11.3 If Gifts with Impact can reasonably establish that the lawful owner of a gift card requests this and the card has not yet been used, Gifts with Impact reserves the right to block the relevant gift card and, at its discretion, issue a replacement gift card. No rights may be derived from this provision.

11.4 The cardholder must report suspected fraud or unauthorised use to Gifts with Impact as soon as possible.

11.5 Gifts with Impact is not liable for damage caused by third parties using a gift card whose card details were not sufficiently carefully safeguarded by the cardholder.

Article 12 – Obligations of the Customer and Cardholder

12.1 The customer and cardholder are required to keep the gift card, card details, security codes and other access information safe and confidential.

12.2 The customer warrants that all information provided with an order is complete, correct and up to date. Changes that may affect performance of the agreement must be communicated to Gifts with Impact as soon as possible.

12.3 The customer and cardholder shall use the gift card only in accordance with these general terms and conditions and applicable laws and regulations.

12.4 It is not permitted to use a gift card for fraudulent, misleading, unlawful or commercial purposes for which the gift card is not intended.

12.5 It is not permitted to forge, alter, copy, reproduce or otherwise improperly use gift cards.

12.6 The customer and cardholder are responsible for all actions carried out using the gift card and associated card details, unless there is a failure attributable to Gifts with Impact.

12.7 If the customer or cardholder acts in breach of these general terms and conditions, Gifts with Impact is entitled to temporarily suspend or permanently block use of the gift card, without being liable to pay any compensation.

Article 13 – Obligations of Gifts with Impact

13.1 Gifts with Impact shall perform the agreement to the best of its knowledge and ability and exercise the care that may reasonably be expected from a professional provider of gift cards.

13.2 Gifts with Impact will use its best efforts to keep the Gift for Good platform available as much as possible. However, it does not guarantee that the platform will function at all times without interruption, malfunction or error.

13.3 Gifts with Impact is entitled to carry out maintenance or make changes to the platform. Where possible, planned work will be announced in advance.

13.4 Gifts with Impact is entitled at any time to change, expand or discontinue the range of participating brands, products, services, gift cards and charitable causes. No rights may be derived from the range available at any given time.

13.5 Gifts with Impact is not responsible for the quality, delivery, warranty or performance of products and services supplied by participating brands. Such products and services are subject to the terms and conditions of the relevant provider.

13.6 If a participating brand ceases its activities or no longer accepts a gift card, Gifts with Impact will endeavour to provide an appropriate solution. However, it is not obliged to offer an equivalent alternative or pay any compensation.

13.7 If a participating brand, supplier or impact maker is no longer able to deliver the agreed products or services after acceptance of an order, for example due to bankruptcy, suspension of payment, cessation of business activities or other circumstances beyond the control of Gifts with Impact B.V., Gifts with Impact B.V. is entitled to cancel the relevant order in whole or in part, offer an appropriate alternative or make the relevant order value available again for spending within the range available at that time. Gifts with Impact B.V. is not obliged to deliver the originally selected product or brand and is not liable for damage directly resulting from the failure of a participating brand, supplier or impact maker.

Article 14 – Right of Withdrawal and Cancellation

For Consumers

14.1 If a consumer purchases a gift card via the Gifts with Impact website, the statutory right of withdrawal of fourteen (14) days applies, unless a statutory exception applies.

14.2 If, during the withdrawal period, the consumer expressly requested immediate delivery of a digital gift card, including digital gift cards delivered immediately, and acknowledged that the right of withdrawal thereby expires, the agreement can no longer be withdrawn from after delivery, insofar as permitted by law.

14.3 Personalised gift cards, customised products and products manufactured specifically for the customer cannot be cancelled or returned, unless required by law.

For Business Customers

14.4 Orders from business customers may only be cancelled with the prior written consent of Gifts with Impact.

14.5 If an order has already been wholly or partially produced, personalised, shipped or delivered digitally, cancellation is no longer possible, unless Gifts with Impact expressly decides otherwise.

Article 15 – Complaints

15.1 The customer must inspect delivered products and/or gift cards immediately upon receipt for correctness, completeness and any visible defects.

15.2 Any complaints concerning delivered products, quantities, damage or other visible discrepancies must be reported to Gifts with Impact B.V. in writing and with reasons no later than fourteen (14) days after receipt. Failing this, the delivery shall be deemed to fully comply with the agreement.

15.3 Complaints concerning hidden defects must be reported in writing as soon as possible, but no later than fourteen (14) days after they could reasonably have been discovered.

15.4 Submitting a complaint does not release the customer from its payment obligations.

15.5 Gifts with Impact B.V. shall handle every complaint carefully and inform the customer within a reasonable period about its handling.

15.6 If a complaint is found to be justified, Gifts with Impact B.V. may, at its discretion: a. remedy the defect; b. replace the relevant product or gift card; c. provide appropriate compensation; or d. terminate the agreement in whole or in part, insofar as required by law or reasonable.

15.7 Variations customary within the normal production process, such as minor differences in colour, size or material, do not constitute a defect and do not entitle the customer to termination, compensation or replacement.

15.8 Complaints concerning products or services of a participating brand must initially be reported through Gifts with Impact B.V. Gifts with Impact B.V. will, if necessary, forward the complaint to the relevant participating brand and endeavour to find an appropriate solution, without thereby acknowledging liability for the participating brand's performance of the agreement.

Article 16 – Liability

16.1 Gifts with Impact B.V. performs its activities with the utmost care. If damage nevertheless occurs, the liability of Gifts with Impact B.V. is limited in accordance with this article.

16.2 Gifts with Impact B.V. is liable only for direct damage that is the direct result of an attributable failure to perform its obligations or of intent or wilful recklessness on the part of its management.

16.3 Direct damage means exclusively: a. reasonable costs incurred to determine the cause and extent of the damage; b. reasonable costs to remedy a failure, insofar as attributable to Gifts with Impact B.V.; c. reasonable costs incurred to prevent or limit damage, insofar as the customer demonstrates that these costs actually resulted in a limitation of direct damage.

16.4 Gifts with Impact B.V. shall never be liable for indirect damage, including but not limited to consequential loss, loss of profit, missed savings, reputational damage, business interruption, loss of data or claims by third parties.

16.5 To the extent permitted by law, the liability of Gifts with Impact B.V. is limited to the invoice amount of the relevant delivery or, if insurance provides coverage, to the amount paid out by the liability insurer.

16.6 Gifts with Impact B.V. is not liable for: products, services or deliveries of participating brands; incorrect or improper use of gift cards; loss, theft or unauthorised use of gift cards after delivery; temporary disruptions of the platform, internet connections, payment providers or other third-party systems; damage resulting from incorrect or incomplete information provided by the customer.

16.7 Any claim for compensation expires if the customer has not reported the damage in writing to Gifts with Impact B.V. within twelve (12) months after becoming aware of it, unless a longer statutory period applies. Any liability of Gifts with Impact B.V. expires insofar as it results from acts or omissions of participating brands, suppliers, carriers or other third parties engaged by Gifts with Impact B.V., unless there is intent or wilful recklessness on the part of Gifts with Impact B.V.

Article 17 – Force Majeure

17.1 Force majeure means any circumstance beyond the reasonable control of Gifts with Impact B.V. that makes performance of the agreement temporarily or permanently impossible or unreasonably burdensome.

17.2 Force majeure includes, among other things: war, terrorism or civil unrest; fire, flooding or other natural disasters; pandemics or epidemics; strikes or transport problems; disruptions to electricity, internet or telecommunications; cyberattacks or security incidents; disruptions at hosting, software, payment or logistics service providers; government measures; failures by suppliers on which Gifts with Impact B.V. depends; bankruptcy of suppliers; shortages of raw materials; import or export restrictions.

17.3 During force majeure, the obligations of Gifts with Impact B.V. shall be suspended.

17.4 If the force majeure situation lasts longer than sixty (60) days, both parties have the right to terminate the agreement in whole or in part in writing, without any right to compensation.

Article 18 – Privacy and Personal Data

18.1 Gifts with Impact B.V. processes personal data exclusively in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

18.2 Personal data is processed exclusively for: performance of agreements; delivery of products and gift cards; customer service; invoicing; legal obligations; improvement of services.

18.3 Gifts with Impact B.V.'s privacy statement applies to the processing of personal data. It is available via the website.

18.4 If the customer provides Gifts with Impact B.V. with personal data of third parties, the customer guarantees that it is authorised to do so.

18.5 Gifts with Impact B.V. takes appropriate technical and organisational security measures to protect personal data.

Article 19 – Intellectual Property

19.1 All intellectual property rights relating to the websites, platform, Gift for Good, texts, images, designs, software, logos, trade names and other materials belong exclusively to Gifts with Impact B.V. or its licensors.

19.2 Nothing from the websites, catalogues or other materials of Gifts with Impact B.V. may be copied, made public, modified or used commercially without prior written permission.

19.3 The customer acquires only the right to use the delivered products and gift cards in accordance with the agreement.

19.4 If the customer supplies material for personalised gift cards, it guarantees that it holds all necessary rights. The customer indemnifies Gifts with Impact B.V. against third-party claims arising from infringement of intellectual property rights.

19.5 Use of the name Gift for Good, Gifts with Impact, logos or other brand expressions for commercial purposes is permitted only with the prior written permission of Gifts with Impact B.V.

Article 20 – Authorised Resellers

20.1 Resale of products and gift cards of Gifts with Impact B.V. is permitted only to resellers who have been designated in writing in advance as authorised resellers by Gifts with Impact B.V.

20.2 Authorised resellers must represent the products, gift cards and services professionally and refrain from statements that may harm the reputation of Gifts with Impact B.V., Gift for Good or participating brands.

20.3 Without prior written permission from Gifts with Impact B.V., a reseller is not permitted to: a. offer gift cards or products under another name; b. modify logos, images or texts of Gifts with Impact B.V.; c. provide misleading information about products, gift cards or participating brands.

20.4 Gifts with Impact B.V. reserves the right to terminate cooperation with a reseller with immediate effect in the event of fraud, misuse, non-payment, reputational damage or another serious breach.

20.5 After termination of the cooperation, the right to use the trade names, logos, visual materials and other intellectual property rights of Gifts with Impact B.V. expires.

Article 21 – Personalised Gift Cards

21.1 Gifts with Impact B.V. offers the possibility of personalising gift cards with, among other things, company names, logos, images or texts.

21.2 The customer warrants that all designs, images, logos and texts supplied do not infringe third-party rights and indemnifies Gifts with Impact B.V. against all resulting claims.

21.3 The customer is responsible for the accuracy of the supplied design and its final approval. After written or digital approval, changes can no longer be made free of charge.

21.4 Minor variations in colour, material, finish or positioning that fall within customary production tolerances do not constitute a defect.

21.5 Personalised gift cards are manufactured specifically for the customer and cannot be cancelled, returned or exchanged after production, unless there is a demonstrable production defect or the law provides otherwise.

Article 22 – Amendments to the General Terms and Conditions

22.1 Gifts with Impact B.V. is entitled to amend or supplement these general terms and conditions.

22.2 Amended terms apply to new agreements from the time they are published on the website or made available to the customer.

22.3 If a provision of these general terms and conditions is or becomes null and void, the remaining provisions shall remain fully in force. In that case, the parties shall agree on a new provision that corresponds as closely as possible to the purpose and intent of the original provision.

Article 23 – Governing Law and Competent Court

23.1 All offers, agreements and legal relationships between Gifts with Impact B.V. and the customer are exclusively governed by Dutch law, unless mandatory law provides otherwise.

23.2 Disputes shall be submitted exclusively to the competent court in the district in which Gifts with Impact B.V. has its registered office, unless the law designates another competent court.

23.3 The parties shall endeavour to resolve a dispute by mutual consultation before commencing court proceedings.

 

English translation of the Dutch General Terms and Conditions, Version 2026. In case of discrepancies between the Dutch original and this English translation, the Dutch original shall prevail, unless otherwise agreed in writing.